Shipping policy

Processing Time

All orders are processed within 1–3 business days after purchase.
During high-demand periods, processing times may be slightly longer.

You will receive a confirmation email once your order has been processed and shipped.


Shipping Locations

We currently ship primarily to the United States.

Our products are fulfilled from multiple partner warehouses, including locations in the United States and internationally, depending on the product and availability.

This allows us to offer faster delivery on many items while maintaining a wide product selection.


Estimated Delivery Times (United States)

Because we work with different fulfillment partners, delivery times may vary by product:

  • US-based fulfillment: approx. 2–7 business days

  • International fulfillment: approx. 5–14 business days

In rare cases, delivery may take slightly longer due to customs processing, carrier delays, or high seasonal demand.


Shipping Costs

We offer free shipping on all orders, no matter your location or order size.

Your order will be shipped using the best available service based on:

  • Product type

  • Size & weight

  • Fulfillment location

  • Delivery destination

All shipping details, including estimated delivery times, will be shown clearly at checkout before you complete your purchase.


Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to update after shipment.


Multiple Items / Split Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times.
This is normal and helps ensure faster delivery.


Delays & Exceptions

Cinema Den is not responsible for delays caused by:

  • Carrier issues

  • Customs clearance

  • Incorrect address information

  • Weather or force majeure events

If your order has not arrived within the estimated timeframe, please contact us and we’ll assist you.


Incorrect Address

Please ensure all shipping details are correct at checkout.
Cinema Den is not responsible for orders shipped to incorrectly provided addresses.


Contact Us

For shipping-related questions, please contact us at:
📧 support@cinemaden.com